Cookie Policy
Effective Date: 08th May 2024
1. Introduction
This Cookie Policy explains how VoltBridge Technologies Pvt. Ltd. ("we," "our," or "us") uses cookies and similar technologies when you visit our B2B E-mobility platform. This policy should be read alongside our Privacy Policy, which explains how we use your personal information more broadly.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website. They help us recognize your device and remember certain information about your visit, enhancing your experience on our platform.
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the platform to function properly. They enable core functionality such as security, account authentication, and session management. You cannot opt out of these cookies as they are essential for the platform to work.
- Authentication cookies (to remember your login status)
- Security cookies (to protect against fraud and maintain platform security)
- Session cookies (to maintain your active session while using the platform)
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we use on our platform.
- Language preference cookies
- User interface customization cookies
- Form auto-fill cookies
Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.
- Google Analytics cookies (to understand user behavior and improve our service)
- Performance monitoring cookies
- User journey tracking cookies
Marketing Cookies
These cookies track your activity across websites to help advertisers deliver more relevant advertising or to limit how many times you see an advertisement.
- Advertising cookies (for targeted advertising)
- Social media cookies (for sharing and tracking)
- Conversion tracking cookies
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use these services to:
- Analyze platform usage (e.g., Google Analytics)
- Process payments securely
- Enable social media integration
- Provide customer support features
5. Cookie Management
You can control and manage cookies in various ways:
- Browser Settings: You can modify your browser settings to accept or reject cookies, or to notify you when a cookie is being set. Please note that blocking some types of cookies may impact your experience on our platform.
- Cookie Consent Tool: We provide a cookie consent management tool when you first visit our platform, allowing you to choose which non-essential cookies you accept.
- Third-Party Opt-Outs: For third-party cookies, you can opt out directly through the relevant third-party service provider.
6. Data Collection and Usage
The information collected through cookies may include:
- IP address and browser type
- Operating system
- Pages visited and time spent
- Links clicked and preferences selected
- Login information and authentication data
This information helps us:
- Understand how our platform is used
- Improve user experience
- Maintain security
- Provide personalized features
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our platform and updating the "Effective Date" at the top of this policy.
8. Contact Us
If you have any questions about our use of cookies, please contact us at: privacy@thevoltbridge.com