VoltBridge Privacy Policy

1. Introduction

VoltBridge Technologies Pvt. Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our business-to-business (B2B) platform for the E-mobility industry (the "Platform"). The Platform facilitates connections between buyers and suppliers in the E-mobility sector.

This policy applies to all users of the Platform, including representatives of businesses and individual users.

2. Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, company name, job title, and other details you provide, such as company address and phone number.
• Usage Data: We automatically collect information about your interactions with the Platform, including your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.
• Communication Data: If you send messages through the Platform, we collect the content of those messages, including any attachments.
• Financial Information: If you engage in transactions on the Platform, we may collect payment details, such as bank account or credit card information.
• Verification Data: For suppliers, we may collect additional information to verify your business, such as business licenses or certifications. This information is used solely for verification purposes and is securely stored.
• Publicly Available Supplier Data: We also collect supplier details from their publicly available websites. This includes information such as company descriptions, product offerings, contact details, and other business-related data that suppliers have made openly accessible. We collect this data to maintain accurate and up-to-date supplier profiles, which helps us provide a reliable and comprehensive directory for buyers.
• Other Information: We may collect additional information you provide, such as feedback, survey responses, or customer support inquiries.

We collect this information:

• Directly from you when you provide it.
• Automatically through your use of the Platform.
• From third parties, such as service providers or business partners.
• From publicly available sources, such as supplier websites.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain the Platform, including facilitating connections between buyers and suppliers.
• To verify supplier profiles and ensure the integrity of the Platform.
• To communicate with you about your account, transactions, or customer support inquiries.
• To analyze usage and improve our services, such as understanding how users interact with the Platform.
• To personalize your experience, such as pre-filling your email address if you are logged into a Google account on your device.
• To send you marketing communications, with your consent.
• To comply with legal obligations, such as tax or regulatory requirements.
• To protect our rights, property, or safety, or that of our users or others.

4. Legal Basis for Processing

We process your personal data based on the following legal bases under the General Data Protection Regulation (GDPR):

• Contractual Necessity: To perform our contract with you, such as providing the Platform and facilitating transactions (Art. 6(1)(b) GDPR).
• Consent: For specific uses, such as sending marketing emails or using non-essential cookies (Art. 6(1)(a) GDPR). You can withdraw consent at any time.
• Legitimate Interests: For purposes like improving our services, ensuring security, and preventing fraud (Art. 6(1)(f) GDPR). This includes collecting publicly available supplier data to maintain accurate profiles and enhance the Platform's value for all users.
• Legal Obligations: To comply with applicable laws and regulations (Art. 6(1)(c) GDPR).

5. Data Sharing and Disclosure

We may share your information with:

• Other Users: Your profile information is visible to other users to facilitate business connections.
• Service Providers: We use third-party service providers to operate the Platform, such as hosting providers, analytics services, and payment processors. These providers are contractually obligated to protect your data.
• Business Partners: With your consent, we may share your data with business partners for marketing purposes. You can opt out at any time by contacting us at privacy@thevoltbridge.com.
• Legal Authorities: We may disclose data if required by law or to protect our rights or the rights of others.

We do not sell your personal data.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We use safeguards, such as Standard Contractual Clauses, to ensure your data is protected in accordance with GDPR.

7. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Financial transactions are processed by third-party payment providers who are responsible for securely handling your payment information.

8. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data under certain conditions.
• Restriction: Limit processing in specific situations.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests, including direct marketing.

To exercise these rights, contact us at privacy@thevoltbridge.com. We will respond within one month.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. Necessary cookies are essential for the Platform's operation and do not require consent. For non-essential cookies (e.g., analytics and marketing), we obtain your consent through our cookie consent tool.

10. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected such data, we will take steps to delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on the Platform and updating the effective date.

12. Contact Us

If you have questions or concerns about this policy, please contact us at:

Email: privacy@thevoltbridge.com

Address: Ganalaxmi Heritage 262, Nana Peth, Pune-411042, India